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ShipStation Integration

ShipStation is more than just a great shipping app – it’s the best and fastest way to link Candid seamlessly to your accounting, 3PL, and multichannel inventory systems.

"Love using Candid! It's helped me immensely streamline and organize my wholesale process! And the Candid crew are always very responsive when I've needed a helping hand!"
Rebekah Jaramillo
Rebekah J Designs
Candid x Shipstation Integration
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Sync your orders with ShipStation.

No more error-prone double entry or uploading CSVs. When you’re ready to ship an order in Candid, send it to ShipStation with a single click. ShipStation will then send the confirmed ship date and tracking info back to Candid when it finally goes out.

Integrate with hundreds of other apps.

Leverage ShipStation’s huge roster of 3rd party integrations to send your Candid order data to a variety of accounting, 3PL and ERP apps, including Quickbooks, Xero, Netsuite, Brightpearl, and others.

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Candid plus ShipStation equals:

Collaborative order form

  • Build orders together with buyers
  • Integrated message system keeps conversations in one place
  • No order limit

Virtual storefront

  • Greet first-time buyers with a custom digital storefront
  • Control access to your wholesale catalog
  • Incorporate existing PDF lookbooks and line sheets, or start from scratch

Cash flow management

  • Manage payments in or out of Candid
  • Track shipments and invoices in real time
  • Send reminders for past-due invoices

...and so much more

  • Secure, integrated payments
  • Fine-grained notification routing
  • Advanced reporting with CSV exports

Ready to move wholesale online?

candid-pottery-users
"The Candid crew is dedicated to developing a platform that evens the playing field."
Meghan Sinnott
PortlandMade

Additional Integrations

Explore the rest of Candid’s inventory, payment, and shipment integrations.

Frequently Asked Questions

Yes! We’re happy to be your one and only wholesale channel, but we also don’t mind sharing. Wholesale is hard enough as is – we don’t want to add to that!

Unlimited orders at all plan levels.

You can add as many users as you need. The primary contact defaults to the person who signed up, which you are able to change at any time.

  • We don’t replace your DTC store
  • We don’t replace your accounting software
  • We don’t replace your shipping software
  • We don’t charge order transaction fees
  • We don’t collect, share or sell personal data

We do not charge order transaction fees. Instead, we offer monthly paid subscription plans that you can read more about here. If you choose to use Candid Pay, our optional order payment processor powered by Stripe, you will be charged a small, standard processing fee which you can read more about here.

For Sellers

  • A CSV or e-commerce store from which to upload your products into Candid. We currently integrate directly with Shopify, Squarespace, and WooCommerce. We also accept CSV uploads from pretty much anywhere else, provided they have all the columns we need (product title, option, primary image, etc.)
  • A location to ship from.
  • A way to accept payments. (This can be as basic as the words “Send me a check”)
  • Ideally a computer. Candid works on mobile and tablet, but a lot of the seller features are much, much easier to use on a computer.

We are similar to a wholesale marketplace in that we are a buying and selling platform, but we are different in that Candid is primarily a tool used to manage your wholesale activities all in one place. 

 

Most marketplaces are good for discovery, but that’s about it, and they generally offer more benefits to the buyer. You also run the risk of competing with similar brands and having fewer repeat customers. Candid’s software, however, makes it easy to create and maintain relationships with your vendors – sellers get to know buyers, see order history and have direct communication. Candid will also never advertise competitors’ goods to your customers, which is the main feature of some marketplaces.

Yes!

Yes! Candid supports tracking numbers from all platforms (and integrates directly with Shipstation) so your order and shipping info are synced and buyers can track their shipments.

Yes! Candid’s analytics can show you best-selling products across buyers, seasons, or any other criteria you’d like.

Depending on your specific inventory settings, inventory will either be decremented at the moment of order approval, or when it’s marked “Shipped.” You can read more about the specifics here.

For Buyers

  • Reseller license.
  • A location to receive shipments.
  • A unique web address for your account (social media is fine if you don’t have a website).
  •   Built for growth
  •   Easy & delightful to use
  •   Works anywhere

There's much more that Candid can do for you.

Let’s get started.

ShipStation is more than just a great shipping app – it’s the best and fastest way to link Candid seamlessly to your accounting, 3PL, and multichannel inventory systems.

With Candid’s ShipStation integration, the “Ready to ship” & “Send shipment” buttons will now send approved orders to ShipStation, where they will automatically move between states like “Awaiting Shipment”, “Shipped”, etc. depending on what you do in Candid. Conversely, when you manually change the shipment’s status in ShipStation this will update the order in Candid.

For more information, click here.