Candid integrates directly with Quickbooks Online to sync orders and invoices with both new and existing wholesale customers.
When you complete a wholesale order in Candid, you have the option of pushing the order directly to your connected Quickbooks Online account. Changes can be synced throughout the order lifecycle, and the Quickbooks record contains a live link back to the order in Candid.
If the customer already exists in Quickbooks, Candid will make sure new orders go to the right buyer. For first time buyers, Candid will automatically create a new customer in Quickbooks and follow suit.
Yes! We’re happy to be your one and only wholesale channel, but we also don’t mind sharing. Wholesale is hard enough as is – we don’t want to add to that!
Unlimited orders at all plan levels.
You can add as many users as you need. The primary contact defaults to the person who signed up, which you are able to change at any time.
We do not charge order transaction fees. Instead, we offer monthly paid subscription plans that you can read more about here. If you choose to use Candid Pay, our optional order payment processor powered by Stripe, you will be charged a small, standard processing fee which you can read more about here.
We are similar to a wholesale marketplace in that we are a buying and selling platform, but we are different in that Candid is primarily a tool used to manage your wholesale activities all in one place.
Most marketplaces are good for discovery, but that’s about it, and they generally offer more benefits to the buyer. You also run the risk of competing with similar brands and having fewer repeat customers. Candid’s software, however, makes it easy to create and maintain relationships with your vendors – sellers get to know buyers, see order history and have direct communication. Candid will also never advertise competitors’ goods to your customers, which is the main feature of some marketplaces.
Yes! Candid supports tracking numbers from all platforms (and integrates directly with Shipstation) so your order and shipping info are synced and buyers can track their shipments.
Yes! Candid’s analytics can show you best-selling products across buyers, seasons, or any other criteria you’d like.
There’s no limit. All of the images in your DTC product listing will port over to Candid, including the primary / featured image (which you can change in Candid if you’d like).
Any new products added in your DTC product listing will sync to Candid in real time. However, they will not be added to your buyer-facing Candid catalog until you add them in. This lets you set prices, organize & add notes before making products available for wholesale, and frees you up from having to worry about your Candid catalog changing out from under you when you make changes to your DTC website.
It’s up to you! You can either have Candid “own” your wholesale inventory, or sync to a specific location in Shopify. You can read more about it here.