Tiers & Pricing
Plans for every size business.
Annual
Monthly
- PRO
Best for emerging brands with small teams.
- $179/mo
- Unlimited Customers & Products
- B2B Ecommerce
- Ecom Inventory Sync
- Advanced Reporting
- Integrated Payment Processing
- Optional Add-On Features
Per month, billed annually
- COMPLETE
Best for established brands seeking growth.
- $599/mo
Everything in PRO plus:
- Candid Embedded
- Preferred Candid Pay Rates
- Sales Rep Management
- Multiple Currencies
Per month, billed annually
- UNLIMITED
Best for established brands with unique needs.
- Let's talk!
Everything in COMPLETE plus:
- Private API/EDI Integrations
- Flexible Payment Solutions
- Custom Feature Development
- Dedicated Support
Billed per contract terms
Plan Features
| Pro | Complete | Unlimited | |
|---|---|---|---|
| Core Features | |||
| Price | $179/mo | $599/mo | Contract Pricing |
| Products | Unlimited | Unlimited | Unlimited |
| Order Volume | Up to $1.5M/yr | Up to $5M/yr | Unlimited |
| Customer Support | Yes | Yes | Dedicated |
| Users | 1 | 5 | Let's Talk |
| Branded Storefront | ✓ | ✓ | ✓ |
| B2B Ecommerce | ✓ | ✓ | ✓ |
| Order + Invoice | ✓ | ✓ | ✓ |
| Accept Online Payments | ✓ | ✓ | ✓ |
| Candid Embedded | +$150/mo | ✓ | ✓ |
| Multiple Currencies | ✓ | ✓ | |
| Integrations | |||
| Ecommerce: Shopify, Squarespace, WooCommerce | ✓ | ✓ | ✓ |
| Multiple Ecom Integrations | ✓ | ✓ | |
| Accounting: Quickbooks Online | ✓ | ✓ | ✓ |
| ShipStation | ✓ | ✓ | ✓ |
| Extensiv Hub (Cart Rover) | ✓ | ✓ | |
| Zapier | ✓ | ✓ | ✓ |
| Inventory Sync | ✓ | ✓ | ✓ |
| Customer Import / Export | ✓ | ✓ | ✓ |
| Catalog Import / Export | ✓ | ✓ | ✓ |
| Oracle | ✓ | ||
| SAP | ✓ | ||
| Brightpearl | ✓ | ||
| Cin7 | ✓ | ||
| Custom | ✓ | ||
| Productivity & Intelligence | |||
| Product Manager | ✓ | ✓ | ✓ |
| Customer Relationship Manager (CRM) | ✓ | ✓ | ✓ |
| Order Minimums (MOQ) | ✓ | ✓ | ✓ |
| Advanced Reporting | ✓ | ✓ | ✓ |
| Custom Data Exports | ✓ | ✓ | |
| Order Entry Support | ✓ | ✓ | |
| Marketing & Branding | |||
| Multiple Catalogs | ✓ | ✓ | ✓ |
| Multiple Price Lists | ✓ | ✓ | ✓ |
| Customer Export | ✓ | ✓ | ✓ |
| Catalog Sets | ✓ | ✓ | ✓ |
| Catalog Videos | ✓ | ✓ | ✓ |
| Selling Signals | ✓ | ✓ | ✓ |
| Custom Built Storefront | ✓ | ✓ | |
| Custom Retailer Audiences | ✓ | ✓ | |
| Retargeting | ✓ | ✓ | |
| Dedicated Marketing Specialist | ✓ | ||
| Showrooms, Reps & Multiple Brands | |||
| Rep / Agency Order Volume | Up to $20M/yr | Unlimited | |
| Number of Managed Brands | 1 (Additional Available) | Let's Talk | |
| One Buying Interface for Retailers | ✓ | ✓ | |
| One Login for All Your Brands | ✓ | ✓ | |
| Custom Multi-Brand Landing Page | ✓ | ✓ | |
| Assignable Reps Per Order / Customer | ✓ | ✓ | |
| Cross-Brand Reporting | ✓ | ✓ | |
| Add-Ons | |||
| Custom Product Fields | +$50/mo | ✓ | ✓ |
| Instant Checkout | +$75/mo | ✓ | ✓ |
| Candid Embedded | +$150/mo | ✓ | ✓ |
| Additional Currencies | +$100/mo | ✓ | ✓ |
| Additional Users | +$50/ea | +$50/ea | ✓ |
| Additional Managed Brands | +$150/ea | ✓ | |
| Additional Reps | +$150/ea | ✓ | |
| Transaction Rates (For US-Based accounts) | |||
| Credit Card | 2.9% + 30¢ USD | 2.9% + 15¢ USD | Contact us |
| ACH | 1.0% + 30¢ USD | 1.0% + 30¢ USD | Contact us |
| International / AMEX | 3.9% + 30¢ USD | 3.9% + 30¢ USD | Contact us |
| Externally Processed Payments | 0.8% | 0.8% | Contact us |
| Cash / Check | 0% | 0% | 0% |
| Transaction Rates (For Non-US-Based accounts) | |||
| Credit Card | Base rate + 0.5% | Base rate + 0.5% | Contact us |
| Credit Card (International) | Base rate + 0.5% | Base rate + 0.5% | Contact us |
| Credit Card (International with Currency Conversion) | Base rate + 0.5% | Base rate + 0.5% | Contact us |
Rates above are valid at the time of publication but subject to change.
“Base rate” above varies by location, as determined by the rate tables published at https://stripe.com/pricing
"The Candid crew is dedicated to developing a platform that evens the playing field."
Meghan Sinnott
PortlandMade
- Built for growth
- Easy & delightful to use
- Works anywhere