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Stay on top of your cash flow.

No more missed or forgotten wholesale invoices. Candid’s simple, secure payment system is always up to date and integrated directly into orders.

Selim-UI-Stripe
"Since signing up for Candid our average order size has increased 42% and invoices are getting paid faster than ever."
Lisa Jones
Pigeon Toe Ceramics
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How does Candid help with wholesale invoicing?

We designed our software from the ground up to take the guesswork and miscommunication out of running your wholesale business profitably. With Candid, you can:

TOOLS FOR Wholesale Invoicing
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Instant invoicing for all payment methods.

No more missed or forgotten invoices. Candid’s simple, secure payment system is always up to date and integrated directly into orders, whether you’re using online methods like Candid Pay or offline methods like cash, check, or COD.

In-app and email notifications.

When an order is ready to be invoiced, you can choose whether to notify the buyer in Candid, via email, or both. Secure, shareable order links mean even non-Candid users can settle up quickly online.

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PDF invoices for offline customers.

Sometimes customers want to pay by mail. Or fax. Or maybe they just really like PDFs. No two businesses are alike, and Candid makes it easy to invoice everyone the way they prefer.

Secure credit card processing & ACH payouts.

Candid Pay (powered by Stripe) gives you the option of taking credit cards online for a low transaction fee and get paid out quickly and securely via direct deposit.

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And that's just the beginning.

Cash flow management

  • Manage payments in or out of Candid
  • Track shipments and invoices in real time
  • Send reminders for past-due invoices

Reporting & analytics

  • Download CSV sales reports at the order, customer, product level
  • Track visits to your Storefront and Catalog with Selling Signals

Integrated payments

  • All payment types supported (ACH, credit, cash)
  • Secure credit card processing via Stripe
  • Transaction fees 2.9% for credit, 0-2% for all others

App integrations

  • Sync product and inventory data directly with your DTC ecommerce
  • API integration with Shipstation, Quickbooks, and more.

Integrated messaging

  • Manage communication in or out of Candid
  • Send reminders for past-due invoices
  • Notify via email, or don't

...plus so much more

  • Sell immediates alongside pre-orders
  • Fine-grained notification routing
  • Quickly build your storefront with images from Instagram

Ready to move wholesale online?

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"Until Candid, wholesale was just painful. Now it’s finally simple and under control and we have room to grow. On top of that, knowing what our cashflow looks like has been a huge change for us."
Leah Stovel
North of West
Integrations

Candid works with the tools you already have.

Sync inventory, shipping, and payments across platforms. Candid lets you do more of what you already do well.

Frequently Asked Questions

Yes! We’re happy to be your one and only wholesale channel, but we also don’t mind sharing. Wholesale is hard enough as is – we don’t want to add to that!

Unlimited orders at all plan levels.

You can add as many users as you need. The primary contact defaults to the person who signed up, which you are able to change at any time.

  • We don’t replace your DTC store
  • We don’t replace your accounting software
  • We don’t replace your shipping software
  • We don’t charge order transaction fees
  • We don’t collect, share or sell personal data

We do not charge order transaction fees. Instead, we offer monthly paid subscription plans that you can read more about here. If you choose to use Candid Pay, our optional order payment processor powered by Stripe, you will be charged a small, standard processing fee which you can read more about here.

For Sellers

  • A CSV or e-commerce store from which to upload your products into Candid. We currently integrate directly with Shopify, Squarespace, and WooCommerce. We also accept CSV uploads from pretty much anywhere else, provided they have all the columns we need (product title, option, primary image, etc.)
  • A location to ship from.
  • A way to accept payments. (This can be as basic as the words “Send me a check”)
  • Ideally a computer. Candid works on mobile and tablet, but a lot of the seller features are much, much easier to use on a computer.

We are similar to a wholesale marketplace in that we are a buying and selling platform, but we are different in that Candid is primarily a tool used to manage your wholesale activities all in one place. 

 

Most marketplaces are good for discovery, but that’s about it, and they generally offer more benefits to the buyer. You also run the risk of competing with similar brands and having fewer repeat customers. Candid’s software, however, makes it easy to create and maintain relationships with your vendors – sellers get to know buyers, see order history and have direct communication. Candid will also never advertise competitors’ goods to your customers, which is the main feature of some marketplaces.

Yes! Candid supports tracking numbers from all platforms (and integrates directly with Shipstation) so your order and shipping info are synced and buyers can track their shipments.

When an invoice is marked paid, your accounts receivable contact(s) will get an email notification, and the invoice status will update from “Invoiced” or “Overdue” to “Paid” in Candid.

Candid Pay is the quickest and most direct way to get paid, but all payment methods are supported – at no extra cost. If you receive payment outside of Candid (check, phone, etc.), simply mark the invoice as paid (fully or partially) and the order will automatically update in app.

For Buyers

  • Reseller license.
  • A location to receive shipments.
  • A unique web address for your account (social media is fine if you don’t have a website).

There's much more that Candid can do for you.

Let’s get started.