“The customer support team at Candid helped build out features that fit our needs as a wholesale bakery. They are so helpful and responsive!”
The Spoke & Bird, a women and employee owned food collective, provides coffee, tea and baked goods to their local community in Chicago. They have two brick and mortar cafes and are currently expanding to 2 more locations in 2023! In addition to their strong cafe culture, they provide wholesale baked goods for hotels, cafes and restaurants in the greater metro area.
Key Candid Features: Zapier integrations, shipment vs delivery options, specialized customer and development feedback, order auto-approval.
The Spoke & Bird is devoted to seasonal menus, inspired by French kitchens. They are easily able to change the wholesale menu, with Candid’s flexible catalog. Their kitchen operates 24/7, with frequent flavor and product updates. With Candid, they can share homemade strawberry rhubarb poptarts for three weeks out of the summer and homemade
gingerbread maple glaze scones in December with all their favorite wholesale partners.